Terms and Conditions of Southwold Cycle Hire
Bicycle hire is subject to availability
All bicycles are ridden at your own risk. Accepting the hire agreement is accepting full liability for any accident or injury to either the hirer or any third party.
The hirer is at all times personally liable for any accident that they may cause or damage to people or property. Personal insurance cover is not included.
We recommend you take out personal insurance cover prior to the hire period.
The hirer must inspect the bicycle before accepting it for any damage or defects. Acceptance of the bicycle is acceptance that it is in good roadworthy condition. Any marks, damage or defects should be notified on the hire agreement form prior to signing.
The hirer is responsible for returning the bicycle(s) in no worse condition than at the commencement of the hire period.
The full hire fee must be paid upon booking.
Bicycles and equipment hired on a rental agreement remains the property of Southwold Cycle Hire and if the equipment is not returned, or damaged beyond repair we reserve the right to charge the hirers for the full cost of the equipment and any loss incurred within a 1 week period.
The hire fee includes and lock and pump. Any loss or damage of accessories will incur and additional charge.
Please cycle sensibly, with respect for others and the natural habitat. Cyclists are expected to follow the Highway Code in particular the “Extra rules for Cyclists” (Rules 187-211)
Anyone cycling in a discourteous or unsafe manner will have the equipment repossessed with no refund of hire charges.
We recommend wearing helmets at all times and bikes must be locked whenever unattended. Children under 16 years must be accompanied by an individual who is over 16.
Cycles should be locked to a permanent fixture whenever left unattended. The method of securing should include the front wheel and the frame. Theft of an unlocked bicycle will be the responsibility of the hirer and will be subject to a charge to cover the replacement of the bicycle and its accessories.
Southwold Cycle Hire reserves the right not to hire equipment to an individual for whatever reason.
We reserve the right to charge for repairs and if necessary replacements.
The hirer will not undertake any manoeuvre which is beyond their level of skill or outside the bikes capability.
The hirer must be in good health and their eyesight is up to the standard required for a road driving test. They must not be suffering from any medical conditions or disability which is likely to adversely affect our normal control of the bicycle
In the event of a mechanical failure, other than punctures, where the hirer is unable to return the bike to the cottage please secure the bike and contact Jason on 07946 338097 who will endeavour to rescue the bicycle(s).
In the event of damage or mechanical failure please contact Jason as soon as practicable who will endeavour to rectify the matter. Should the matter not be resolved and a replacement bike not available you may elect to return all bikes and receive a refund minus for the remaining days of the hire period.
Cancellations must be at least 24 hours in advance to get a full refund.